Frequently Asked Questions

 

  1. Are the wallclocks on dealerclocks.eu authentic brand clocks?


No, all clocks on this website are just decorative wallclocks


  1. How is the quality of the wallclocks?

    The quality of our clocks is the best there is in the market. Clock cases are made of premium quality steel and we use only real glass to provide the best visibility of time keeping. 


  2. Do I have guarantee after a purchase?

    Sure. We provide 1 year warranty on the movement of the clock. So if the clock doesn't tick well or doesn't keep time you have the right to send it back to us and we will fix it asap or ship out a new one. 


  3. I have bought a clock but changed my mind after. What should I do?

    If you would like to switch to another model you can ship back the clock and we will send you the preferred model.
    We will charge you only the price difference of the model and the shipping costs.
    If you decide not to keep the clock you can get back your payment. Shipping fees are excluded.


  4. I want to make an order but my country is not mentioned. Can you ship to my country?

    We can make shipments around the world. If your country is not mentioned please send us an email and we will provide you details on what to do.